COOKIE POLICY
Introduction
This Cookie Policy (“Policy”) has been prepared by Bitaksi Mobil Teknoloji A.Ş. (“bitaksi”), acting as the data controller, in accordance with the obligations under Article 10 of the Personal Data Protection Law numbered 6698 (“PDPL”) and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform.
As bitaksi, we use cookies (“Cookie”) on our website located at www.bitaksi.com (“Website” or “Site”).
This Cookie Policy aims to inform you about the processing of your personal data through cookies, the purposes for which cookies are used, and the management of cookie preferences in accordance with the PDPL, secondary legislation, the Guide on Cookie Applications published by the Personal Data Protection Authority, and the decisions of the Personal Data Protection Board.
Visitors can view the types of cookies through the Cookie Preferences panel on our Site and can always change their preferences for cookies other than Strictly Necessary Cookies using this panel.
What is a Cookie??
Cookies are small text files stored on your browser or device (computer, smartphone, tablet, etc.) when you visit a website. Cookies primarily allow the recognition of the user and their device, the storage of certain information regarding the user's preferences and past transactions, and thus the improvement of the user's online visit experience.
Cookies often have a unique identifier number (unique identifier or cookie ID). This identifier number allows your browser to be recognized and inferences to be made about you based on your movements and transactions on websites.
Personal data is obtained through cookies via automated methods (without human intervention). Cookies are sent through the communication established between the browser you use and the servers of the websites.
What are the Types of Cookies??
Cookies are generally subject to different classifications based on the provider, the duration of use, and the purpose of use.
Cookies by Provider Party are classified under two groups:
First-Party Cookies: These are cookies placed directly by the website the user is visiting, in other words, by the URL displayed in the address bar of the browser. Personal data processed through first-party cookies is obtained directly by the data controller managing the website.
Third-Party Cookies: These are cookies placed by a third party other than the website the user is visiting.
Cookies by Duration of Use are classified under two groups:
Session Cookies (session – non-persistent): These are stored only for the duration of the user's visit to the website. When the user leaves the website, the cookies expire and are automatically deleted.
Persistent Cookies (persistent): These are stored in the browser for specific periods. Storage periods for persistent cookies vary depending on the purpose of use. These cookies are automatically deleted after the predetermined periods expire. If the user changes cookie settings before the period expires, these cookies can also be deleted earlier.
Cookies by Purpose of Use are gathered under four fundamental purposes
Strictly Necessary (Mandatory) Cookies: These are mandatory for websites to function properly. They enable different features of websites and are used out of necessity to fulfill an information society service requested by the user (such as logging in, filling out forms, remembering privacy preferences). If strictly necessary cookies are blocked, some parts of the website will not work. These cookies are not used for marketing purposes in any way.
Functional Cookies: These are used for personalization and remembering preferences. They are used to provide functionalities other than mandatory cookies. They improve the users' experience on websites and add functionality, such as saving filter settings or the preferred language.
Performance-Analytical Cookies: These allow statistical measurements to be made to analyze user movements on websites. Accordingly, they enable the development of websites and services. Information such as device data, most clicked pages, or pages where the most time is spent is obtained through these cookies.
Advertising/Marketing Cookies: These track users' online movements to identify personal interests and help carry out advertising/marketing activities related to these interests. For example, they are used to identify interests, conduct personalized marketing, and prevent showing ads that do not interest the user. They are also used to avoid over-showing the same ads and to measure the effectiveness of marketing efforts.
What Personal Data is Obtained Through Cookies?
Through cookies, data regarding user transaction records are collected and processed, including browser and operating system used, IP address, user ID, date and time of visit, interaction status (e.g., whether you could access the Site or received an error), use of features on the Site, search terms entered, frequency of visits and language preferences, page scrolling movements, and information regarding accessed tabs.
For What Purposes and Legal Grounds Does bitaksi Use Cookies?
Detailed information regarding the cookies we use on the Internet Site, together with the purposes of use and legal grounds of the cookies, is submitted for your information in this section.
4.1. Strictly Necessary (Mandatory) Cookies
bitaksi uses strictly necessary cookies so that you can use the Internet Site properly and access all features of the Site. In cases where strictly necessary cookies are not used, you may not be able to benefit from certain functions of the Site; all or part of the Site may not work properly. For example; strictly necessary cookies are used for transactions required within the scope of the services offered on the Website.
Your personal data obtained through these cookies are processed within the scope of the legal ground of “processing of data is necessary for the legitimate interests of the data controller, provided that it does not harm the fundamental rights and freedoms of the data subject” under Article 5/2-f of the PDPL.
4.2. Functionality Cookies
We use functionality cookies in order to maximize your Internet Site experience and add functionality to the Site. For example; cookies that allow you to stay logged in to the Site and thus save you the trouble of logging in again every time you visit the Site are functionality cookies.
If you wish, you can give consent to the use of these cookies and experience a personalized and functionalized Site experience. The authority to enable these cookies belongs entirely to our users.
Your personal data obtained through these cookies are processed by obtaining your explicit consent within the scope of Article 5/1 of the PDPL.
4.3. Analytical/Performance Cookies
We use analytical/performance cookies in order to analyze your movements on the Internet Site and to improve our services and your user experience accordingly. For example; we use these cookies to access information such as the number of users visiting the Site, the time spent on the Site.
If you wish, you can give consent to the use of these cookies and help us improve the Internet Site and our services. The authority to enable these cookies belongs entirely to our users.
Your personal data obtained through these cookies are processed by obtaining your explicit consent within the scope of Article 5/1 of the PDPL.
To Which Third Parties is Personal Data Obtained Through Cookies Transferred?
Your personal data obtained through cookies may be shared with domestic and international cookie providers for the purposes explained in Article 4 of this Policy. The third parties with whom personal data is shared are presented for your information in the Table above under the heading “Cookie Provider”.
Your personal data obtained through cookies are transferred to third parties abroad by obtaining your explicit consent, in accordance with Article 9 of the PDPL.
If you wish, you can give consent to the use of these cookies and help us make our Site more functional and user-friendly. The authority to enable third-party cookies belongs entirely to our users.
How to Manage Cookies?
You can always control the cookies used on the Internet Site and always withdraw your consent for the cookies you have permitted to be used. The methods you can use to manage your cookie preferences are as follows:
We ask your preferences about cookies on the Cookie Preferences page. You can always change your preferences from the Cookie Preferences section.
As a second method, you can also manage cookies by updating your browser settings. Many browsers have settings and guiding manuals for updating cookie preferences and removing cookies.
Depending on the type of your internet browser, you can learn about cookies and exercise your right to allow or reject them by following the steps on the help pages you are directed to below:
- Google Chrome: https://support.google.com/accounts/?co=GENIE.Platform%3DDesktop&hl=tr#topic=3382296
- Safari: https://help.apple.com/safari/mac/9.0/#/sfri40732
- Opera: https://help.opera.com/en/latest/web-preferences/
- Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
- Microsoft Edge: https://support.microsoft.com/en-us/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d
If you completely remove cookies using your browser's settings, you will also block some cookies that are mandatory for the proper functioning of the Internet Site. This situation may cause all or part of the Site not to work properly. Therefore, we recommend that you update your preferences regarding cookies using the Internet Site instead of updating them from the browser settings.
Your Rights Regarding Your Personal Data Processed Through Cookies
In order to exercise your rights listed in Article 11 of the PDPL regarding your personal data obtained and processed through cookies, we kindly request you to forward your request;
- to the address kisiselveriler@bitaksi.com by using your e-mail address registered in our systems,
- through your registered electronic mail (KEP) address to bitaksimobil@hs01.kep.tr, or
- in writing, by also adding documents certifying your identity, to the address Maslak Mah. Eski Büyükdere Cad. No:1 İç Kapı No:46 Sarıyer/Istanbul.
bitaksi, in accordance with Article 13 of the PDPL, will conclude your application requests, according to the nature of the request, within 30 (thirty) days at the latest. In case the transaction requires a cost, the tariff determined by the Personal Data Protection Board will be applied.
About the Policy
This Policy may be updated to adapt to changes in cookie usage on the Website or legal regulations. Changes in the Policy will be notified to our visitors via the Internet Site.
Update Date: April 2026
Bitaksi Mobil Teknoloji A.Ş
Table: Cookies Used on the Website
| Cookie Name | Cookie Provider | Purpose of Use | Cookie Duration | Cookie Type |
i18next | Used for preferred language settings within the website. | During Session | Functionality Cookies | |
consent_settings | Used for displaying the cookie banner. | During Session | Strictly Necessary (Mandatory) Cookies | |
ajs_anonymous_id | Segment | A cookie containing a unique ID used to anonymously track user behavior before logging into the site. Used to recognize the same user across different sessions and create site usage statistics. | 1 Year | Analytics/ Performance Cookies |